Culturally competent, spiritually sensitive,
Frequently asked questions
How do you protect my privacy?
If your therapist believes you intend to harm yourself, or someone else
If your therapist suspects child abuse, elder abuse, or neglect
If subpoenaed and ordered to share confidential information.
How much does counseling cost?
What insurances do you accept?
Anthem Blue Cross Blue Shield
Buckeye Health (Cenpatico)
Cleveland Clinic Employee Health (Mutual Health) Tier II
EAP (Ease@Work) *Selected Therapist
Humana Military (Tricare)
Medical Mutual SuperMed /NEO HMO (PPO, HMO, Preferred) MMO/Medicare
Medicare Part B (All Medicare Supplemental Plans)
Oscar - Cleveland Clinic (Optum Health)
UMR (Optum Health)
United HealthCare (Optum Health)
United HealthCare Community Plan
What does cultural competency, spiritual sensitivity, and trauma-informed mean?
The knowledge and ability to understand and treat you within your cultural context. Cultural context is your beliefs, attitudes, family and ethnic traditions within the environment where you function within your daily life.
The act of being respectful and sensitive to your personal faith and faith tradition, as well as your faith community which you are associated with be it liberal, conservative, orthodox and all points in between. This also includes those who do not identify with any faith tradition at all.
A trauma-informed agency means that we realize the wide-spread impact of trauma and understand the potential paths for recovery. We recognize the signs and symptoms of trauma in our clients, families of our clients and the staff providing services. We respond by fully integrating the knowledge about trauma into our policies, procedures and practices, and we seek to activity avoid re-traumatization in our efforts to promote treatment to both those we serve including vicarious trauma to those providing the delivery of service.
Are you a Christian counseling agency?
We are an agency who believes in the restorative power of the Bible. If you are seeking Biblical counseling, we have many therapists who are skilled and trained in incorporating God's Word, faith, and prayer with traditional therapy.
How do I make an appointment?
You will first need to fill out an intake form. We will review your insurance coverage so we can discuss your responsible costs, then match you with a therapist based on your area of need.
Do you offer online counseling, or e-therapy?
Yes, absolutely, and there's no additional cost! We undrestand that it's not always feasible for you to meet with your therapist in person. Online counseling is a great option for some. We use a secure, HIPPA-compliant video conference service.
Are your therapists licensed?
Yes, all of our therapists are licensed by the Ohio Counselor, Social Worker, Marriage and Family Therapist Board. A number of our therapists are also independently licensed, have additional certifications, as well as specific areas of expertise. Feel free to browse through our therapist profiles.
What if I don't have insurance?
If you don’t have insurance but may quality for Medicaid, we encourage you to start there first. If your income exceeds that of Medicaid eligibility, we have options.
Our standard cash rates for services are $160 for an intake assessment and $120 for ongoing 60-minute psychotherapy sessions. If this amount is too high, you can speak with your therapist about an adjusted rate for services. Because we are a private practice, this is a conversation best had with your assigned therapist.
How do I sign up for Medicaid?
Are you unsure if you’re Medicaid eligible or where to start? Simply follow this link to either complete a brief survey to determine whether or not you might be eligible for benefits, or to apply directly.
The following individuals may qualify for Medicaid coverage in Ohio:
- Individuals with low-income
- Pregnant women, infants, and children
- Older adults
- Individuals with disabilities
- College students unsupported by family members